Below FAQ are some common concerns of our clients before purchasing the hair, if you have other questions, please just send it to info@aliannabelle.com
We will ship within 24 hours on working days by DHL/Fedex /DPEX express, 3-5 working days to US Canada, 4-7 working days to European countries, 7-10 days to South Africa.

All of our wigs are average cap size. It can be adjusted from 21.5 to 22.5. There is an adjustable strap on the back of wig. You can adjust cap size easily.

If you need a bigger cap size, we can customize it for you, but our factory may need 5-7 working days to make it. If it's okay, please leave us a note when you place the order.

If you need a smaller cap size, please also leave us a note when you place the order, we will sew an elastic band in the wig for you.

Please don’t worry about that! Ali Annabelle only provide high-quality human hair, 100% Human hair with no mixed.
At least once a week go through the rows of your braid base and gently apply moisturizing hair and scalp cream or argan oil (eg, Mizani cream, Coconut oil, Shea butter, lotion)
When you need to comb a wig, please be gentle. Do not use regular brushes. And we usually do not adivce combe the hair everyday.
This hair is 100% natural human hair, cuticle aligned, with proper care you can use it for more than one year.
Since the wig cannot get nourishment already, so if you use the wig almost everyday, while, we will do advice once a week deep conditioner my friend which will let the hair keep soft and gorgeous. Also before you wash it, you can make some oil on it then massage it, woud be much better.

1. Remove wig from the plastic bag. Gently remove the protective hair net from your wig. Give your wig a few good shakes to separate the fibers to give some body to the hair. Some wigs need to be shaken to release the pre-set styling.

2. Brush your hair away from your face and secure a wig capin place, tucking in any extra hair.

3. Hold your wig at the sides with the woven label in back. Place it at your natural hairline and slide it on from front to back. Adjust the wig as needed so the front edge is just over your natural hairline. Use the ear tabs to centre your wig from left to right. If the wig is too tight undo the hooks at the base of the neck and try again. If the wig is too loose move the hook up a level and retry the wig - repeat until comfortable.

4. Tuck in any stray hairs at the front, sides and nape. Use a soft brushto style.

Our wigs only use high quality human hair, so it is possible to style the wig just as if they were the hair growing from your scalp. However, tools for hot styling (such as blow dryers and plates) damage hair over time. You may want to use thermo protector products, to protect hair from damage caused by heat.

Even though we know that many of our clients don’t follow this advise, we suggest not to swim with your wig on.

There are two reasons for this: chlorinated and salt water damage and fade the hair (particularly in combination with exposure to the sun). Secondly, the hair absorb the water, making the wig heavier and causing loss of shape in the cap.

We suggest using one of the many synthetic wigs on the market that repel water for anyone who swims regularly and doesn’t want to leave their wig in the changing rooms.

Yes, dear. Our hair can be dyed. As a general rule, it is easier to darken the hair than to lighten the hair. We recommend you dye dark color, but you'd better find an professional man to do this, because improper dying will ruin the hair. We highly recommend having your hairdresser dye the extensions as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want. If you can't get to a salon, always use a good quality hair dye and test a small sample first.
Yes, it is possible to sleep in a wig or toupee, but it is important to note that they will wear out quicker.

This is for two reasons.

Firstly, the time of use will be almost double (worn for 24 hours a day rather than 12 hours every 24).

The second reason is friction, the hair will rub on the pillow during sleep.

For anyone who wishes to sleep in their wig, we suggest you use a silk or satin pillowcase to reduce friction and allow the hair can move more smoothly on the pillow.

If you own a long-haired wig, we suggest wearing the hair up to keep the hair from tangling during the night.

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